Staff Resources - Revision history

Beta: add more resources

2023-09-05T16:50:19Z

add more resources

← Older revision		Revision as of 09:50, 5 September 2023
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	== Niche or Rare-Use Resources ==		== Niche or Rare-Use Resources ==

			=== Social Pilot (Social Media) ===
			Social Pilot allows us to schedule posts to Facebook and Twitter from one place.

			=== Mailchimp ===
			Only used by heads who need to send mass emails to either our whole email list or a portion of it.

			=== LastPass ===
			We don't have to share passwords to many staff, but when we do share passwords, we use LastPass to do it securely.

	===Dropbox (Graphics)===		===Dropbox (Graphics)===

Beta: more description, added headers

2023-08-30T16:10:40Z

more description, added headers

← Older revision		Revision as of 09:10, 30 August 2023
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	SNAFU Con utilizes several key systems to coordinate all the moving parts required to put on a successful anime convention. Understanding these systems is crucial for staff members to effectively communicate and collaborate.		SNAFU Con utilizes several key systems to coordinate all the moving parts required to put on a successful anime convention. Understanding these systems is crucial for staff members to effectively communicate and collaborate.

			== Major Resources ==

	=== Discord===		=== Discord===
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	===RT (Request Tracker) ===		===RT (Request Tracker) ===
	~~[[RT\|See Wiki doc on RT]]~~		[[RT]] is our ticket/email management system. [[RT\|See Wiki doc on RT]]

	[[RT]] is our ticket/email management system.

	All inbound emails to SNAFU Con addresses get routed into RT tickets which staff can collaborate on answering. It keeps our emails organized and ensures that two people aren't both trying to resolve something without knowing what anyone else has done.		All inbound emails to SNAFU Con addresses get routed into RT tickets which staff can collaborate on answering. It keeps our emails organized and ensures that two people aren't both trying to resolve something without knowing what anyone else has done.

	===Bitrix24===		===Bitrix24===
	[[Bitrix24\|See Wiki doc on Bitrix24]]		[[Bitrix24]] is our project management system. [[Bitrix24\|See Wiki doc on Bitrix24]]

	~~[[Bitrix24]] is our project management system.~~ It houses task lists, file sharing, and other tools to organize work. Teams and departments have their own Bitrix24 workspaces to collaborate. If you need to store or share files, track projects, assign tasks, etc., Bitrix24 is the place.		It houses task lists, file sharing, and other tools to organize work. Teams and departments have their own Bitrix24 workspaces to collaborate. If you need to store or share files, track projects, assign tasks, etc., Bitrix24 is the place.

	Bitrix also hosts our con "road map" which is an annual set of recurring tasks for the entire convention. If you don't know what you should be doing, Bitrix24 can probably help you figure it out.		Bitrix also hosts our con "road map" which is an annual set of recurring tasks for the entire convention. If you don't know what you should be doing, Bitrix24 can probably help you figure it out.
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	===BACON/Registration===		===BACON/Registration===

	[[BACON]] is our convention registration system and database. If you registered for con, you've already used it! There's a whole different side of it for staff though that manages a lot of what we do.		[[BACON]] is our convention registration system and database. If you registered for con, you've already used it! There's a whole different side of it for staff though that manages a lot of what we do. Very little of that is documented here however, because it is under constant development.

			== Niche or Rare-Use Resources ==

	===Dropbox (Graphics)===		===Dropbox (Graphics)===

	The graphics team uses Dropbox for its high speed and reliability when working with large artwork files. Other departments primarily utilize Bitrix24 for files.		The graphics team uses Dropbox for its high speed and reliability when working with large artwork files, mostly the con book at the end of the year. Other departments primarily utilize Bitrix24 for files. Graphics also archives all older files to Bitrix24, keeping Dropbox for working files only when needed. Don't worry about setting yourself up; if you end up needing Dropbox, you will be invited.

	===Evernote===		===Evernote===

	Evernote is now used mostly as an archival system and receipt tracker. All paper documents are scanned into Evernote after each convention for future reference. Its search capabilities help find old docs when needed.		Evernote is now used mostly as an archival system and receipt tracker. All paper documents are scanned into Evernote after each convention for future reference. Its search capabilities help find old docs when needed. Most staff probably didn't even know the con used Evernote; you probably will never need it.

Beta: more obvious links

2023-08-30T15:57:16Z

Beta: expansion on explanations

2023-08-30T15:56:17Z

expansion on explanations

← Older revision		Revision as of 08:56, 30 August 2023
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	~~This is~~ a ~~list of the different~~ systems ~~SNAFU Con uses~~ to ~~get things done~~.		SNAFU Con utilizes several key systems to coordinate all the moving parts required to put on a successful anime convention. Understanding these systems is crucial for staff members to effectively communicate and collaborate.

	=== Discord ===		=== Discord===
	~~Our main communication hub. If you're not in the con server, the url is always: https://snafucon.com/chat~~

	~~=== Wiki ===~~		Discord is our main real-time communication platform.
	~~You're already here!~~

	~~=== RT (Resource Tracker) ===~~		The SNAFU Con server allows staff to discuss projects, ask questions, and get help. If you aren't already in the server, you can join anytime at https://snafucon.com/chat.
	~~[[RT]] is our ticket manager~~, and ~~how we handle emailing~~ in ~~and out for~~ the ~~staff~~.

	~~If you're helping answering emails, or if you need to answer or send emails~~ for ~~your department, you need to use RT~~.		This should be your first stop for conversing with fellow staff.

	=== ~~Bitrix24~~ ===		===Wiki===
	~~[[Bitrix24]] is our major task list and file storing system.~~

	~~=== BACON/Registration ===~~		The SNAFU Con wiki (which you are currently reading) contains documentation, instructions, policies, and other reference information. It is a repository of knowledge that helps keep everyone on the same page. If you ever need to look something up or find an answer, start with the wiki.
	If you ~~registered for con~~, ~~you made it~~. ~~There's~~ a ~~whole different side~~ of ~~it for staff though~~ that ~~manages a lot of what we do~~.

	~~=== Dropbox ===~~		If you can't find what you need in the wiki please update it once you know the answer! All staff can edit the wiki and you can log in using the same username and password you log into BACON/Registration with.
	~~Dropbox is used by~~ the ~~graphics team only because of its speed~~ and ~~reliability. All other file sharing is handled~~ in ~~Bitrix~~.

	=== ~~Evernote~~ ===		===RT (Request Tracker) ===
	~~We used~~ to ~~use evernote~~ a ~~lot~~, ~~but now~~ it's mostly ~~used for tracking receipts~~ and ~~old docs~~. All ~~our~~ paper documents ~~get~~ scanned into Evernote after ~~con since its~~ search ~~is pretty decent~~.
			[[RT]] is our ticket/email management system.

			All inbound emails to SNAFU Con addresses get routed into RT tickets which staff can collaborate on answering. It keeps our emails organized and ensures that two people aren't both trying to resolve something without knowing what anyone else has done.

			===Bitrix24===

			[[Bitrix24]] is our project management system. It houses task lists, file sharing, and other tools to organize work. Teams and departments have their own Bitrix24 workspaces to collaborate. If you need to store or share files, track projects, assign tasks, etc., Bitrix24 is the place.

			Bitrix also hosts our con "road map" which is an annual set of recurring tasks for the entire convention. If you don't know what you should be doing, Bitrix24 can probably help you figure it out.

			Bitrix24 is, however, a beast. It can be intimidating at first, so please ask for help if you don't know what to do!

			===BACON/Registration===

			[[BACON]] is our convention registration system and database. If you registered for con, you've already used it! There's a whole different side of it for staff though that manages a lot of what we do.

			===Dropbox (Graphics)===

			The graphics team uses Dropbox for its high speed and reliability when working with large artwork files. Other departments primarily utilize Bitrix24 for files.

			===Evernote===

			Evernote is now used mostly as an archival system and receipt tracker. All paper documents are scanned into Evernote after each convention for future reference. Its search capabilities help find old docs when needed.

Beta: added short description and added discord

2023-08-30T15:46:08Z

added short description and added discord

← Older revision		Revision as of 08:46, 30 August 2023
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			This is a list of the different systems SNAFU Con uses to get things done.

			=== Discord ===
			Our main communication hub. If you're not in the con server, the url is always: https://snafucon.com/chat

	=== Wiki ===		=== Wiki ===

Beta: more description

2023-08-30T15:44:24Z

more description

← Older revision		Revision as of 08:44, 30 August 2023
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	=== Dropbox ===		=== Dropbox ===
			Dropbox is used by the graphics team only because of its speed and reliability. All other file sharing is handled in Bitrix.

	=== Evernote ===		=== Evernote ===
			We used to use evernote a lot, but now it's mostly used for tracking receipts and old docs. All our paper documents get scanned into Evernote after con since its search is pretty decent.

Beta: added some links and descriptions

2023-08-30T15:42:20Z

added some links and descriptions

← Older revision		Revision as of 08:42, 30 August 2023
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	=== Wiki ===		=== Wiki ===
			You're already here!

	=== RT ===		=== RT (Resource Tracker) ===
			[[RT]] is our ticket manager, and how we handle emailing in and out for the staff.

	~~=== Bitrix ===~~		If you're helping answering emails, or if you need to answer or send emails for your department, you need to use RT.

	=== BACON ===		=== Bitrix24 ===
			[[Bitrix24]] is our major task list and file storing system.

			=== BACON/Registration ===
			If you registered for con, you made it. There's a whole different side of it for staff though that manages a lot of what we do.

	=== Dropbox ===		=== Dropbox ===

	=== Evernote ===		=== Evernote ===

Beta: rough start

2023-08-30T15:39:27Z

rough start

New page

=== Wiki ===

=== RT ===

=== Bitrix ===

=== BACON ===

=== Dropbox ===

=== Evernote ===

← Older revision		Revision as of 08:57, 30 August 2023
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	===RT (Request Tracker) ===		===RT (Request Tracker) ===
			[[RT\|See Wiki doc on RT]]

	[[RT]] is our ticket/email management system.		[[RT]] is our ticket/email management system.
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	===Bitrix24===		===Bitrix24===
			[[Bitrix24\|See Wiki doc on Bitrix24]]

	[[Bitrix24]] is our project management system. It houses task lists, file sharing, and other tools to organize work. Teams and departments have their own Bitrix24 workspaces to collaborate. If you need to store or share files, track projects, assign tasks, etc., Bitrix24 is the place.		[[Bitrix24]] is our project management system. It houses task lists, file sharing, and other tools to organize work. Teams and departments have their own Bitrix24 workspaces to collaborate. If you need to store or share files, track projects, assign tasks, etc., Bitrix24 is the place.