Email: Difference between revisions

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(add information for external clients)
(Updates for the move to MXroute)
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Log in to your email here: [http://mail.snafucon.com mail.snafucon.com]
Log in to your email here: [http://mail.snafucon.com mail.snafucon.com]
===Change Your Password===
===Change Your Password===
Contact an admin for assistance with changing your password. You will be sent to a URL where you can input a new password and the admin will then update your account without ever seeing your passwords. We take password security seriously.
Log in at [https://mail.snafucon.com mail.snafucon.com], click "Settings" in the left bar, then click "Password".
===Set Your Signature===
 
If you've forgotten your current password, ping @Admin in Discord and they can reset it for you.
 
===Setting Your Name and Signature===
#[http://mail.snafucon.com Log In]
#[http://mail.snafucon.com Log In]
#Click "Settings" in the upper right hand corner of the screen
#Click "Settings" in the left navigation bar.
#Click "identities" In the left-most column
#Click "Identities" In the left column.
#Choose what identity you want to add a signature for
#Choose what identity you want to add a signature for (see below)
#Insert your signature into the "Signature" textbox on the right
#Set your Display Name and Signature in the form on the right
#'''Make sure that "Bcc" is set to "[email protected]"'''
#Click "Save"
#Click "Save"
===Add More Identities===
===Add More Identities===
Identities allow you to send as department emails. If you are in the registration department you should set up a "Registration" Identity ad if you are in Rovers you should set up a "Rovers" identity, etc.  
Identities allow you to send as department emails. If you are in the registration department you should set up a "Registration" Identity and if you are in Rovers you should set up a "Rovers" identity, etc.  


You can set up as many identities as you want but you must have permissions set to email out from a departmental email or it simply won't work. If you are unsure as to whether you have the necessary permissions, contact the admin.
You can set up as many identities as you want but you must have permissions set to email out from a departmental email or it simply won't work. If you are unsure as to whether you have the necessary permissions, contact the admin.


#[http://mail.snafucon.com Log In]
#[http://mail.snafucon.com Log In]
#Click "Settings" in the upper right hand corner of the screen
#Click "Settings" in the left navigation bar.
#Click "identities" In the left-most column
#Click "Identities" In the left column.
#Click the "+" at the bottom of the middle column
#Click the "+" at the top of the right column.
#Set your Name, email, and signature (at minimum).  
#Set your Name, Email, and Signature
#'''Set "Bcc" to "records@snafucon.com"'''
#Click "Save"
#Click "Save"


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==Spam==
==Spam==
'''All email boxes have a spam filter''' which you can access by logging in here:[http://mail.snafucon.com/spam/ mail.snafucon.com/spam/] and using your snafu-mail username/password.
'''All email boxes have a spam filter'''. Messages which the filter thinks are spam will be delivered to your "spam" folder, which is nested inside your inbox. (No, we don't know why, and no, we can't change that. It's just a quirk of our mail provider.)
 
[[File:Roundcube Spam Folder.png|frameless]]
 


We recommend clearing it out regularly and checking there first if you think you're missing an email.
If you receive a spam message in your Inbox, move it to the spam folder. Doing so will help to train the spam filter to do a better job recognizing spam. There isn't a dedicated button for that, unfortunately. You have to drag and drop it or use "Move" in the "More" menu.
 
Likewise, if you find a message in your spam folder which is not spam, please help train the filter by moving the message to your inbox.


==Standard Signature==
==Standard Signature==
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! Protocol !! Server              !! Port !! Security  !! Authentication
! Protocol !! Server              !! Port !! Security  !! Authentication
|-
|-
| IMAP    || mail.sciencemgt.com || 993  || SSL/TLS    || PLAIN / Normal Password
| IMAP    || mail.snafucon.com || 993  || SSL/TLS    || PLAIN / Normal Password
|-
|-
| SMTP    || mail.sciencemgt.com || 587  || STARTTLS  || PLAIN / Normal Password
| SMTP    || mail.snafucon.com || 587  || STARTTLS  || PLAIN / Normal Password
|}
|}


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We don't currently support access via the POP3 protocol.
We don't currently support access via the POP3 protocol.
'''Configure your email client to automatically BCC''' "[email protected]".

Revision as of 15:47, 29 September 2024


Upper staff and staff who have a need for it will receive @snafucon.com email addresses. Many departments also have shared email addresses, which are handled through RT.

How To

Log In

Log in to your email here: mail.snafucon.com

Change Your Password

Log in at mail.snafucon.com, click "Settings" in the left bar, then click "Password".

If you've forgotten your current password, ping @Admin in Discord and they can reset it for you.

Setting Your Name and Signature

  1. Log In
  2. Click "Settings" in the left navigation bar.
  3. Click "Identities" In the left column.
  4. Choose what identity you want to add a signature for (see below)
  5. Set your Display Name and Signature in the form on the right
  6. Make sure that "Bcc" is set to "[email protected]"
  7. Click "Save"

Add More Identities

Identities allow you to send as department emails. If you are in the registration department you should set up a "Registration" Identity and if you are in Rovers you should set up a "Rovers" identity, etc.

You can set up as many identities as you want but you must have permissions set to email out from a departmental email or it simply won't work. If you are unsure as to whether you have the necessary permissions, contact the admin.

  1. Log In
  2. Click "Settings" in the left navigation bar.
  3. Click "Identities" In the left column.
  4. Click the "+" at the top of the right column.
  5. Set your Name, Email, and Signature
  6. Set "Bcc" to "[email protected]"
  7. Click "Save"

For a departmental email, your name should be the department, your email should be the department email, and your signature should have the department in it.

For Example: 

Display Name: SNAFU Con Registration
Email: [email protected]
Signature:
Beta
SNAFU Con Registration
Sierra Nevada Anime Fans Unite!
http://snafucon.com
[email protected]

Spam

All email boxes have a spam filter. Messages which the filter thinks are spam will be delivered to your "spam" folder, which is nested inside your inbox. (No, we don't know why, and no, we can't change that. It's just a quirk of our mail provider.)

Roundcube Spam Folder.png


If you receive a spam message in your Inbox, move it to the spam folder. Doing so will help to train the spam filter to do a better job recognizing spam. There isn't a dedicated button for that, unfortunately. You have to drag and drop it or use "Move" in the "More" menu.

Likewise, if you find a message in your spam folder which is not spam, please help train the filter by moving the message to your inbox.

Standard Signature

(Closing statement such as Thank you, Best Regards, Sincerely, etc.)
(Your Name)
(Your title or department)
Sierra Nevada Anime Fans Unite!
http://snafucon.com
(Your email)

For example: 

Thank you,
Beta
SNAFU Con Vice Chair 
Sierra Nevada Anime Fans Unite! 
http://snafucon.com 
[email protected]

External Email Clients

If you want to get your email on your phone or other email client software, these are the settings:

Protocol Server Port Security Authentication
IMAP mail.snafucon.com 993 SSL/TLS PLAIN / Normal Password
SMTP mail.snafucon.com 587 STARTTLS PLAIN / Normal Password

Your username is your complete email address (including "@snafucon.com"). Your password is the same as the one you use to sign in to the web-based client.

We don't currently support access via the POP3 protocol.

Configure your email client to automatically BCC "[email protected]".

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