Registration: Difference between revisions
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[[Category:Departments]][[Category:Procedures]][[Category:Registration]] | [[Category:Departments]][[Category:Procedures]][[Category:Registration]][[Category:Policies]] | ||
The Registration Department handles all aspects of attendee registration for SNAFU Con. This includes pre-con registration setup, onsite registration and badge pickup, and post-con wrap-up. The registration system is [[BACON]]. | |||
== Pre-Convention Tasks == | |||
* Set up online registration system (this is mostly handled through the BACON Team and IT) | |||
** Test registration flows and payment processing | |||
* Recruit and train registration staffers | |||
** Identify volunteer needs | |||
** Recruit registration staffers | |||
** Conduct training on registration procedures | |||
* Finalize registration logistics | |||
** Determine registration hours and staffing schedules | |||
** Design registration space layout | |||
** Order supplies. | |||
* Implement COVID-19 policies | |||
** Develop plan for managing requirements around vaccination, testing, etc. | |||
** Plan exemption request process | |||
* Promote registration opening | |||
** Work with Marketing to send emails announcing registration is open | |||
** Work with Marketing to post on social media about registration opening | |||
== At-Convention Tasks == | |||
* Manage onsite registration | |||
** Check-in pre-registered attendees | |||
** Process new registrations and payments | |||
** Print badges on-demand | |||
** Provide customer service to attendees | |||
* Handle financial tasks | |||
** Collect payments and make bank deposits | |||
** Audit cash handling by staffers | |||
* Restock registration supplies as needed | |||
* Adjust staffing based on registration volumes | |||
* Enforce COVID-19 policies regarding badge pickup | |||
* Process volunteer refunds | |||
== Post-Convention Wrap Up == | |||
* Finalize finances | |||
** Reconcile registration revenue | |||
* Save data and reports | |||
** Badge numbers, sales figures, demographic data | |||
* Hold review meeting | |||
** Discuss what worked and what can improve | |||
* Inventory supplies | |||
** Re-order consumables like badge supplies | |||
* Update documentation | |||
** Improve registration procedures and training | |||
== Laminating Machines == | == Laminating Machines == | ||
We have small ones and large ones. The small ones were purchased new for the convention in 2010, while the large ones were scavenged from thrift stores over the years. Each type has its advantages and disadvantages. The small ones are very good little workhorses, and all of them continue to work after the abuse we have put them through. The large ones get hotter and thus work better, but tend to only last a couple of years before our abuse breaks them. | We have small ones and large ones. The small ones were purchased new for the convention in 2010, while the large ones were scavenged from thrift stores over the years. Each type has its advantages and disadvantages. The small ones are very good little workhorses, and all of them continue to work after the abuse we have put them through. The large ones get hotter and thus work better, but tend to only last a couple of years before our abuse breaks them. | ||
See [[Laminating Machines]] for more information on the equipment. | *See [[Laminating Machines]] for more information on the equipment. | ||
Latest revision as of 16:13, 30 August 2023
The Registration Department handles all aspects of attendee registration for SNAFU Con. This includes pre-con registration setup, onsite registration and badge pickup, and post-con wrap-up. The registration system is BACON.
Pre-Convention Tasks
- Set up online registration system (this is mostly handled through the BACON Team and IT)
- Test registration flows and payment processing
- Recruit and train registration staffers
- Identify volunteer needs
- Recruit registration staffers
- Conduct training on registration procedures
- Finalize registration logistics
- Determine registration hours and staffing schedules
- Design registration space layout
- Order supplies.
- Implement COVID-19 policies
- Develop plan for managing requirements around vaccination, testing, etc.
- Plan exemption request process
- Promote registration opening
- Work with Marketing to send emails announcing registration is open
- Work with Marketing to post on social media about registration opening
At-Convention Tasks
- Manage onsite registration
- Check-in pre-registered attendees
- Process new registrations and payments
- Print badges on-demand
- Provide customer service to attendees
- Handle financial tasks
- Collect payments and make bank deposits
- Audit cash handling by staffers
- Restock registration supplies as needed
- Adjust staffing based on registration volumes
- Enforce COVID-19 policies regarding badge pickup
- Process volunteer refunds
Post-Convention Wrap Up
- Finalize finances
- Reconcile registration revenue
- Save data and reports
- Badge numbers, sales figures, demographic data
- Hold review meeting
- Discuss what worked and what can improve
- Inventory supplies
- Re-order consumables like badge supplies
- Update documentation
- Improve registration procedures and training
Laminating Machines
We have small ones and large ones. The small ones were purchased new for the convention in 2010, while the large ones were scavenged from thrift stores over the years. Each type has its advantages and disadvantages. The small ones are very good little workhorses, and all of them continue to work after the abuse we have put them through. The large ones get hotter and thus work better, but tend to only last a couple of years before our abuse breaks them.
- See Laminating Machines for more information on the equipment.