Checking IDs

Policy

• Absolutely no one under the age of 18 is allowed to check IDs for our 18+ programming. NO EXCEPTIONS

Requirements to be an ID Checker

• 18+, NO EXCEPTIONS
• Have own ID
• Good customer service skills (be friendly)
• Be able to understand and perform the following instructions:

Procedure

1. If they don't immediately hand you their ID, ask them for a "Valid ID"
2. Take the ID in your hands so you can feel it.
   1. If they left it in their wallet, ask them to take it out. You need to be able to hold and feel the ID. If they refuse to take their ID out of their wallet/holder then it may be fake.
   2. Apologize. "I am sorry but per our policy, I have to hold the ID outside of any enclosures. I would be happy to get someone higher up for you to speak with but I can not let you in.
   3. If they want, get someone higher up to handle the situation. Rovers head, Programming head (maybe - find out if Robert wants to be called to handle this), Llama, Nyandrew, Sammich, Ryan, Nathan, or Beta. Start with your head and work through that list until someone arrives - they will handle it from there, do not keep calling people. (Notice the chairs are LAST on that list. Do not start with us, call us only if no other upper staff are available.)
3. Feel the ID. Does it feel like an ID? After handling a ton of these you do start to tell. Some are flimsier than others (and that's okay), but if they hand you a piece of paper, cardboard, feather, $20, etc., then you know you have a fake.
4. Flash your black light over the top.
   • For Nevada IDs this tends to help the hologram stand out a little easier. THERE IS NO BLACK-LIGHT INK ON NV LICENSES.
   • All Other States: Look for the black light something. Most states have some sort of image that only shows under black light.
5. Flash your light UNDER the license. ALL state IDs have holes in them usually in the shape of the state).
6. Look at the birth date. You want someone who is 18, so "today's date" minus 18 years, or older.
   • 2016 = today in 1998
   • 2017 = today in 1999
   • 2018 = today in 2000
7. Give them back their ID (We do not like collecting IDs)
8. As long as they are 18+ and the ID isn't fake, let them in.

If you think you have a fake ID

1. Apologize first and get a head over to handle it. It is not your responsibility to do anything other than get a head over.
2. Call people in this order:
   • Llama (as head of legal he should be the one handling this first)
   • Nyandrew
   • Sammich
   • Nathan
   • Beta.

Notice as opposed to the earlier list, Llama is first, programming/rovers heads are not on the list at all, and the chairs are still last.

Resources

http://www.nightclub-business.com/forum/showthread.php?5726-How-to-check-ID-s-(the-right-way) This is geared towards bars and takes it much farther than we do. But it's a good read.