Beta's Assistants

Requirements

• Competent.
• Not devoted to another location of the con, willing to "float"
• Ability to say "no" because you are likely to be asked to do a bunch of stuff and you need to be able to communicate when it's too much or you're not comfortable handling something
• Ideally initiative to just pick up tasks you see need to be done without being asked (however, I have had a situation where that resulted in the stuff I needed done not getting any assistant support, so if you're this type, make sure to check in with me regularly, not just doing stuff elsewhere you see needing done.)
• Ability to ask questions when given or trying tasks you need help with

Frequently a position given to new but promising staffers, but can be given to existing staff that just want to back away from their existing department and see what else is out there.

Expectations

The way I envision the way this should work, is when I have something that I need help with, I post it in the #chair-support room and someone who has time to handle a task will come forward and claim the task and ask questions about it if they need additional help.

Software and systems you'll probably be working with

Discord

Gets the "Beta's Assistant" role which gives full access to a vast majority of the departmental rooms so you can keep up on things and maybe help with stuff if you see anything you can help with.

Includes a todo list that would be great if you could pick anything up from

RT

Gets the "Beta's Assistant" group which gives access to the vast majority of the departmental queues.

See RT information for how to use RT.

Mailchimp

May have assistants create campaigns. Will need for us to sign you up.

Bitrix

See instructions here for info about Bitrix.

Pre/Post Con Task Examples

Pre Con

• Answering emails in RT, or bother me about them
• Keep up with discord rooms, handle what you can, bother me about things if you think something's slipping

At Con

At con is one of the most hectic things. Unless otherwise agreed upon, your "home base" is Beta. You will generally be sent off to any department or situation that is in need. You are in charge of making sure you have breaks and schedule time off to do things you want to do, just communicate with me when you are/aren't available.

• Keep up on discord. Make sure I am aware of anything that I might not have had time to read that might be relevant to me.
• Fetch quests
• Delivery quests
• Finding people
• Possibly phone calls / answering phone calls
• Answering emails in RT
• Printing stuff off my computer
• Possibly making quick signs on my computer